Privacy policy

Privacy Policy
Last updated January 10, 2026

Garnet Red Light respects your privacy and is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website, make a purchase, or communicate with us.

Personal Information We Collect

We collect personal information that you voluntarily provide to us when you place an order, contact us, subscribe to updates, or interact with our website. This may include your name, business name, billing and shipping address, email address, phone number, payment details, and order information.

Payment information is processed securely through Shopify and its approved payment providers. Garnet Red Light does not store full payment card details.

We may also collect limited technical information such as IP address, browser type, and site usage data to support website functionality, security, and performance.

How We Use Personal Information

We use personal information to process orders, arrange shipping, provide customer support, communicate service-related information, manage accounts, and operate our business. Information may also be used to improve our website and services.

Marketing communications are sent only when you have provided consent. You may unsubscribe from marketing emails at any time.

Disclosure of Information

We do not sell or rent personal information. Personal information may be shared only with trusted service providers required to operate our business, such as payment processors, shipping carriers, website hosting providers, and customer support platforms.

These service providers are authorized to use personal information only as necessary to provide services on our behalf.

Data Storage and Security

Personal information is stored using secure systems and reasonable administrative, technical, and physical safeguards. While no method of transmission or storage is completely secure, we take appropriate measures to protect personal information from unauthorized access, disclosure, or misuse.

Retention

Personal information is retained only as long as necessary to fulfill business, legal, or regulatory obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Requests will be handled in accordance with applicable privacy laws.

Third-Party Services

Our website is hosted by Shopify. Shopify may collect and process personal information as necessary to provide its services. Shopify’s use of personal information is governed by its own privacy policies.

Children’s Privacy

Our services are not intended for individuals under the age of majority. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

Contact

For questions about this Privacy Policy or our privacy practices, please contact us at support@garnetredlight.ca or at 187 Main Street S, Unit 204, Newmarket, Ontario, L3Y 3Y9, Canada.